What is Digital Shelf?

Digital Shelf • Management Ecommerce • Digital Shelf • Analysis Market E-commerce

Digital Shelf is more than just an equivalent of a shelf in a stationary store.
This is every place on the Internet where your product and official materials about it are available, but also the way in which: 

digital shelf

Analysis Digital Shelf is a look at the sales strategy that every company offering its products or services online needs.

Off-line sales

Key factors and barriers to conversion

Online sales

Distribution and stock 

Store/shelf space 

Packaging 

On-site salesperson 

Price and promotions 

Product availability 

Product visibility 

Product and brand attractiveness 

Brand trust 

Current sales offer 

Distribution and offline/online status 

Presence on the Internet, on the website, with partners 

Quality of materials, e.g. descriptions, photos, videos 

Ratings, opinions, reviews 

Own price and promotions, from partners 

Effective management Digital Shelf means more sales.

chart bar digital shelf
#digitalshelf

Digital Shelf Optimization is 5 Areas of Improvement

Price area

Monitoring prices and product availability

The availability of products for sale, both online and in individual brick-and-mortar stores, is a very important factor that directly influences customer decisions. Information about changes in availability status is invaluable knowledge for the sales departments of brand owners, which help partners maintain continuous availability, both in central warehouses and on digital shelves. 

Product area

Product analysis and rating analysis

An extensive and high-quality description, accompanied by many high-quality photos, increases the attractiveness of the product, positively influencing purchasing decisions. Positive recommendations from real users work similarly. Monitoring ratings and opinions also indicates a unique consumer perspective and allows for responding to problems or falsehoods.
Visibility area

Increasing brand and product visibility

Combining knowledge from the areas of price monitoring and product analysis with monitoring recommended product lists and analysis of search results in stores is a real and very simple way to build a competitive advantage strategy in extensive virtual sales channels. Good cooperation with partners offering our products for sale is key at this level.

Promotion and Marketing Area

Promotion and marketing optimization

This is an area that combines all knowledge about your own offer, the offer of competitors and the current activities of companies on the entire market. E-commerce stores and platforms constantly offer promotions. Analysis of promotional campaigns, monitoring cross-selling and verification of marketing agreements are activities that can affect the marketing and sales tactics of a product, category or an entire brand from one day to the next.

Automation area

Digital shelf management automation

Automation through rules based on Machine Learning and AI, advanced Dynamic Pricing and integration with Business Intelligence systems is the future, which is slowly becoming the standard today. Without optimization and automation of processes, constant growth in E-commerce will become increasingly difficult, even though this branch of the economy will continue to grow globally.

Why invest in Digital Shelf Excellence?

Optimize your Digital Shelf with Brandly360 using an advanced product monitoring tool for e-commerce channels.
You maximize the visibility of your products

You optimize your online promotion strategies multidimensionally

You learn about your customers’ shopping habits

It’s easier to choose the right KPIs to measure your results​

You have new possibilities to simplify your shopping journey

You increase the usefulness of customer ratings, ​ opinions and reviews
You improve conversion with non-price parameters (photos, descriptions)
It’s easier to choose the right KPIs to measure your results​
Digital Shelf management across websites, platforms and apps has become a clear priority for the entire consumer goods industry.
Linda Ellett
Partner, Head of Consumer Markets, KPMG​

Digital Shelf FAQs

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The Digital Shelf is a collection of different digital product touchpoints that customers interact with before making a purchase decision. It’s where customers find your products online – in online search results, on platforms like Allegro, Amazon, Ceneo, or Walmart, on your own Direct-to-Consumer (DTC) website, in shoppable social media promotions, or in digital ads. It’s where customers go to browse, analyze, and compare products they’re about to buy, just like they would on a physical display in a brick-and-mortar store. 

The digital shelf is therefore a virtual ecosystem where customers can explore product offerings and make purchase choices, and companies strive to provide an attractive and consistent online shopping experience. This is crucial to the success of e-commerce companies, as it is the space where customers make their purchasing decisions. It is worth taking care of optimizing the Digital Shelf to attract customers’ attention and encourage them to make purchases.

Digital Shelf Optimization (DSO) is key for e-commerce businesses. It ensures that product offerings are well-organized, visually appealing, and easily accessible to online customers. DSO helps improve conversion rates, sales, and the overall customer experience.
Key elements include product titles, descriptions, images, pricing accuracy, customer reviews, and search engine optimization (SEO) techniques. This also includes monitoring competitor activity and maintaining fresh and engaging content.

Digital Shelf optimization positively impacts sales by making products more attractive and easier to find. Improving product and visual content can lead to higher conversion rates. Additionally, it helps companies stay competitive and adapt to changing market conditions.

You can monitor results by tracking metrics such as conversion rates, click-through rates (CTR), sales, and customer feedback. Reviewing these metrics regularly helps you assess the effectiveness of your optimization strategies.
Data analytics plays a key role in DSO. It provides insight into customer behavior, preferences, and trends. By analyzing this data, companies can fine-tune their product offerings and marketing strategies, achieving better results.
Unlike a physical store shelf, the Digital Shelf is virtual. It allows customers to browse and purchase products online. It is available 24 hours a day, and its content can be easily updated and customized for different customer segments.

Ensuring a consistent brand presence on the digital shelf is key to building recognition and trust with customers. Here are some steps you can take to achieve that consistency:

  1. Consistent message and visual style: Make sure your product content, images, and descriptions align with your brand’s style and messaging guidelines. This means maintaining a consistent tone of voice and visuals that reflect your brand’s personality.
  2. Regular content updates: Regularly monitor and update product content on the Digital Shelf. Check to see if it reflects any changes in brand identity, new products or offers. Try to adapt content to current trends and customer needs.
  3. Consistent branding: Make sure all branding elements, such as logos, colors, and fonts, are used consistently across Digital Shelf platforms. This will help build brand recognition.
  4. Customer feedback management: Regularly monitor and respond to customer feedback. If negative feedback does occur, take corrective action and provide professional responses to demonstrate your commitment to your customers.
  5. Detailed product information: Ensure that product information, such as price, availability, and features, is always up to date. This helps avoid misinformation and customer dissatisfaction.
  6. Integration of tools and systems: Use content management and opinion monitoring tools that allow for consolidated management of your brand’s presence across Digital Shelf platforms.

Striving for consistency in brand presence on the Digital Shelf helps build customer trust and create lasting relationships with them, which translates into the company’s success in e-commerce.

Yes, optimization is important for businesses of all sizes and industries that operate online. Whether you sell physical products, digital goods, or services, Digital Shelf Optimization can increase your online visibility and competitiveness. Keep in mind that the effectiveness of your Digital Shelf Optimization strategy may vary depending on your specific business goals and target audience. It’s important to adjust and refine your approach based on ongoing analysis and customer feedback.

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